New Patient

If you have an appointment with Dr. Heise, please arrive at our office at scheduled time on the day of your appointment. Our office is located on the 6th floor in the gold building in Westport. There is plenty of free parking in front of the building.

If you are unable to keep your appointment for any reason, please call or text 314-399-9707 as soon as possible. If you prefer, you can email at Heise@DrRichardHeise.com

• How  long does the evaluation last?
  Most neuropsychology appointments last 3 hours.

• What should I expect when taking the evaluation?
  During the visit you and any accompanying family members will first meet with the doctor, followed by paper-and-pencil and computerized tests of mental abilities and psychological functioning. None of the tests are painful, and most patients find them enjoyable and interesting.

• What should I do before the evaluation?
  —Get a good night’s sleep
  —Eat breakfast
  —Take medications as usual
  —No alcohol or other substance use for 24 prior
  —Give yourself plenty of time for travel and parking in the morning

• What should I bring with me?
  —If possible, a trusted family member or close friend who is familiar with your daily activities. It is extremely helpful for you to have an “extra set of ears” and for us to better understand your situation. They will only need to stay nearby for the first hour.
  —Insurance card and photo ID
  —Eyeglasses/contacts (please bring, even if you don’t normally wear them)
  —Hearing aid(s)
  —Any medications you need to take during the day
  —Lunch (or feel free to grab lunch in a close restaurant)
  —Results of any previous neuropsychological evaluation(s)

• What insurance providers are accepted?
  We accept Medicare, Anthem BCBS, United HealthCare, Essence Medicare, Aetna, Healthlink, Cigna, Humana, Wellfirst, MO HealthNet, Mercy Behavioral Health, and Home State Health plans
  Other insurance providers are potentially accepted. Contact the office for pre-approval.

• When can I expect results?
  You can expect to receive your results on the same day as your evaluation.

• What is Neuropsychology?
  For more information on neuropsychology and neuropsychological evaluation, visit our Services page.